Frequently asked questions
How long does it take to make my order?
As our face masks are handmade, the typical time to make your is between 3 to 5 days. Afterwhich, It will be sent to your desired delivery method. We always try to accommodate rush orders but it will only be done on a case by case basis.
What is the difference between standard fabric and premium fabric?
We offer two variations of fabric choices. Standard prints and Premium prints. Premium generally speaking are higher cost and lower in stock quantity. Most of the designs are limited edition with some some designs are done by well known designers. Some of our premium fabrics offer a different compsition in material, such as organic cotton or even anitbacterial material.
What payment modes are accepted?
We accept all major credit cards for online payment. For offline payments, we accept PayNow and bank transfers. Simply select offline payment method during checkout and we will follow up with you for payment.
What is your mode for delivery?
We offer courier service from Qdelivery at S$4.30 per trip. Delivery time may take up to 2 days depending on the number of slots available.
Cat Baju Kurung
Do you take custom orders?
We are in the midst of launching our custom orders online. We aim to provide a hassle free smooth user experience. Meanwhile, You may want to send us an email and see how we can help.
How long will I receive my order?
Due to high volume of orders, the minimum waiting period is 14-21 days for non ready stock. For ready stock, do expect your delivery within 7 business days.
How to know what size is my cat?
Not sure how what size your cat is? We've added a sizing guide below to help you to get the right fit and size for your cats.
Are your clothing safe for my cats to wear?
Cats are fickle when it comes to clothing. And rightfully so. With many years of experience, our design is as safe as it can be and we commit to ensure that your cat will feel comfortable wearing their outfit. However, always remember that we advise against extending period of wear. Cats naturally need to groom thus we recommend keeping all clothing on for at most an hour or two at a time.